Refund policy

RETURN POLICY

At Aquarium Depot we do not accept returns on products that have been opened or used. We encourage our customers to be certain about the products they order. If your products are still in its original packaging, then you may return the products under the following conditions:

• All returns and/or exchanges must be made within 7 days of receipt of product
• Aquarium Depot is not responsible for return shipping. Return shipping charges will be paid by the customer returning the products.
• The real costs of shipping will be deducted from the refund. This also includes orders that qualified for free shipping.
• Special orders are not returnable
• Aquarium Depot reserves the right to charge a non-refundable restocking fee of 20% of the value of the products being returned.
• Refusal to accept a package for any reason will result in a restocking fee of 20% and the buyer will be responsible for paying the shipping charges both ways.